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What is our agency about?

Translations Universe makes translation services accessible to everyone, everywhere, quickly and easily.

We connect great translation talent and customers from all over the world, 24/7 in a professional way.

Our customers are businesses and private as well. In general, anyone who needs fast quality translation can use our service.

Who translates my project?

Translations Universe has a community of over 5.000 professional translators from around the world. We verify and certify each and every translator to preserve our high quality service. Translators are checked continuously.

How does the online purchasing tool work?

We have developed a system that can adapt online shopping to the world of translations. Simply upload the files in the recognized formats, select the desired language combination and the area of specialization.

What document formats are supported?

We translate a wide variety of formats. These include: doc, docx, xls, xlsx, json, xml, od, pdf, txt, mp3 ( transcriptions).

What if the extension I need for my translation is not supported by the online purchase tool?

You can always contact us to request a quote and for translation requests in formats other than those mentioned. Write to info@translationsuniverse.com

Why should I use both translation and editing?

Any text can be translated from one language to another in many different ways. All of our translators are professional certified translators; yet they all have their own style and wording. By choosing an editing, an additional translator will double check and correct your project. Having two professional translators look at the text guarantees a perfect text.

I have a special request. What to do now?

You may write a note using our contact tool. If you have any special requests, please make sure you communicate them clearly to us.

In which format will I receive the translation?

If you wish to receive the translation in a specific format, simply write it on your guidelines for the Translator asking for the format you need.

What about a non-disclosure agreement?

All of our translators are bound by a Non-Disclosure Agreement (NDA) as part of the terms and conditions before beginning to work with us. Acceptance of our terms and conditions binds Translations Universe and the buyer to the protection of the data and the non-disclosure of the data.

How do we guarantee your satisfaction?

We spend a lot of effort and focus on translation quality, speed and first-class customer service. We want every single customer to be happy with our service so they will come back and use the service again.

You may contact us with any issue at any time; we will do everything possible to make sure you get the experience ever.

What if I'm not satisfied?

Our work procedure ensures your satisfaction. Before the translator is paid, you can review his/her work and ask for clarifications or further improvements. If you are still not satisfied with the results, we reallocate the project to a different translator at no additional cost. At the end, if justified, we grant the 100% refound.

Pricing Option

The prices of the services offered by Translations Universe vary according to the number of words counted, the type of service chosen, the language combination and the scope of translation. Rates include transfer fees (PayPal) and are modulated to partially cover any shortfall calculations of the online purchase tool. There is a minimum charge of €10.00 as the transfer fees of the payment service providers may exceed the actual costs of our services.

Priority service

When purchasing, the user will receive a confirmation e-mail with the data of the projects commissioned, including delivery times. You can request a priority delivery service, to halve the waiting time, by checking the "priority service" box while purchasing. A commission of 35% of the value of the project commissioned (excluding taxes) will be charged.

Translation certification

You may request a certificate stating that the translation carried out conforms to the original and performed to the highest standards (art. 76 of Presidential Decree no. 445/2000). Please contact us at info@translationsuniverse.com or specify your request using the "Guidelines" section, when purchasing.